TAUUTUUTU / BUSINESS PERFORMANCE

Eight elements of tauutuutu

Tauutuutu treats performance as a function of relationship quality: reciprocity + escalation + system care.

Notes

Whakapapa (networked relationships)

Plain-language function

“We are embedded; actions ripple.”

Why it improves business performance
  • Better information flow and earlier warning signals.
  • Faster coordination across partners and teams.
  • Downstream impacts are seen sooner (so they don’t become future costs).
Nearest equivalents in the literature

Social capital; network embeddedness; stakeholder theory; systems thinking.

Obligation / reciprocity (utu / tauutuutu)

Plain-language function

“Benefits create duties.”

Why it improves business performance
  • Less opportunism; fewer enforcement and monitoring costs.
  • Higher reliability when formal contracts can’t specify everything.
  • More willingness to solve problems rather than litigate them.
Nearest equivalents in the literature

Relational contracts; norms as governance; psychological contracts.

Escalation over time (deepening exchange)

Plain-language function

“Each exchange deepens the bond.”

Why it improves business performance
  • Turns one-off transactions into durable relationships.
  • Lower acquisition costs and higher lifetime value.
  • Repeat collaboration becomes the default, not the exception.
Nearest equivalents in the literature

Repeated games; reputation effects; relationship marketing.

Mana (status / authority / dignity)

Plain-language function

“Reputation capital with teeth.”

Why it improves business performance
  • Stronger bargaining position and higher-quality partnerships.
  • Attracts aligned partners and talent.
  • Reduces perceived risk in deals, delivery, and governance.
Nearest equivalents in the literature

Signalling; legitimacy; brand and trust.

Mauri (life-supporting capacity)

Plain-language function

“System vitality and limits.”

Why it improves business performance
  • Builds resilience rather than running the system down.
  • Avoids value destruction through degradation and scarcity.
  • Protects the resource base future cashflows depend on.
Nearest equivalents in the literature

Natural capital; regenerative models; commons governance.

Dynamic equilibrium (ongoing balance)

Plain-language function

“Balance is ongoing management.”

Why it improves business performance
  • Keeps the system investable over decades, not quarters.
  • Avoids short-term optimisation that creates long-term liabilities.
  • Improves learning loops: adjust, don’t entrench.
Nearest equivalents in the literature

Adaptive governance; continuous improvement.

Redistribution to owner-communities (surplus circulates)

Plain-language function

“Surplus circulates to strengthen the base.”

Why it improves business performance
  • Builds capability and demand in the owner/community base.
  • Strengthens social licence and the future labour pipeline.
  • Reinvests in the ecosystem that sustains the enterprise.
Nearest equivalents in the literature

Cooperative principles; stakeholder value.

Exchanges with nature (whenua / awa / species)

Plain-language function

“Take/return relationship with whenua, awa, and species.”

Why it improves business performance
  • Reduces regulatory and consenting risk (fewer nasty surprises).
  • Supports premium positioning with credible practice, not slogans.
  • Protects biophysical foundations of long-run production.
Nearest equivalents in the literature

Commons governance; stewardship; environmental economics.

Notes

“Nearest equivalents” are included as a translation layer for readers who think in management / economics terms. They are not claimed to be perfect matches.